Simple Tellerdesk pricing
Choose the Tellerdesk plan that fits your team and manage customer conversations across your connected channels from one workspace.
Start with the number of users your team needs. Enterprise plans can be tailored for larger operations and more complex requirements. Yearly amounts are twelve months at the same monthly rate.
The 5 and 10 user plans include a 14-day trial. There is no separate yearly discount.
Up to 5 people
$125/month
For smaller teams bringing customer conversations into one shared workspace.
Book a demoMost popular
Up to 10 people
$200/month
For growing support and sales teams managing more conversations in the same workspace.
Book a demoCustom team size
Custompricing
For larger teams, multiple departments or brands, and workflow requirements beyond the published plans.
Contact salesThe published plans share the same workspace tools. The difference is how many people can use them. Enterprise adds setup that is quoted for your operation.
| Feature | 5 Users | 10 Users | Enterprise |
|---|---|---|---|
| Channels | |||
| Unified inbox | Included | Included | Included |
| Included | Included | Included | |
| Included | Included | Included | |
| Messenger | Included | Included | Included |
| Included | Included | Included | |
| Webchat | Included | Included | Included |
| Voice and SMS | Included | Included | Included |
| Team tools | |||
| Assignments | Included | Included | Included |
| Internal notes | Included | Included | Included |
| Tags | Included | Included | Included |
| Agent availability | Included | Included | Included |
| Customer context | Included | Included | Included |
| Filters and quick replies | Included | Included | Included |
| Automation | |||
| Routing rules | Included | Included | Included |
| SLA management | Included | Included | Included |
| Smart agent routing | Included | Included | Included |
| Advanced workflow setup | — | — | Custom |
| AI | |||
| AI webchat | Included | Included | Included |
| Ask AI and reply suggestions | Included | Included | Included |
| Summary and translation | Included | Included | Included |
| Human handoff | Included | Included | Included |
| Custom AI configuration | — | — | Custom |
| Integrations | |||
| Meta leads | Included | Included | Included |
| Social comments | — | — | Custom |
| API and webhooks | — | — | Custom |
Cost planner
Estimate external messaging, calling, and AI usage separately from your Tellerdesk subscription. Messenger and Instagram are not given a made-up per-message price.
Channels
These tools are part of the Tellerdesk workspace on the 5-user and 10-user plans.
WhatsApp, Messenger, Instagram, email, webchat, voice, and SMS arrive in one workspace.
Give each thread an owner so the team knows who replies next.
Contact details stay with the conversation.
Share private context with teammates.
Find open, assigned, or unread threads.
Reuse a reply your team already trusts.
Mark a booking, a lead, or a support request.
New messages and assignments show up as they happen.
Manage conversations from supported channels without making your team switch between separate inboxes.
AI for agents
Use AI to help agents respond, understand context, and handle repetitive work faster. A person still sends the reply.
Meta leads
A Facebook or Instagram lead form becomes a conversation your team can follow up, without leaving the workspace.
Tellerdesk subscription fees and third-party communication charges are separate where they apply. The plan does not include Meta, SMS, or calling rates.
Meta rates can depend on the market, the message category, and current Meta pricing.
Charges depend on the destination and the provider.
Charges can depend on the destination and the minutes used.
Tellerdesk email is included in the plan. An outside provider is only added if you enter that rate.
There is no separate per-message price in this planner. Platform terms still apply.
AI assistance is part of the product. Extra AI usage depends on your plan setup, and this page does not invent a token price.
Talk to us about larger teams, multiple departments, custom integrations, and advanced workflows.
5 users is $125 a month, or $1,500 a year. 10 users is $200 a month, or $2,400 a year. Both include a 14-day trial. Enterprise is custom pricing. Billing is for each workspace.
No. The subscription does not include Meta’s WhatsApp charges. Those rates depend on the country and message category, and they can change.
Yes. Move between the 5-user and 10-user plans as the team changes, or talk to sales about Enterprise.
WhatsApp, Messenger, Instagram, email, AI webchat, voice, and SMS. Connect them from the workspace.
Yes. AI webchat, reply suggestions, writing help, summaries, translation, intent and tags, and handoff to a person are part of the product. This page does not add a separate token price.
Yes. A Facebook or Instagram lead form can arrive in the workspace with the contact details, ready for follow-up.
Yes. Enterprise covers larger teams, more than one workspace, custom integrations, and setup the published plans do not include. Pricing is quoted.
Yes. SMS and voice charges depend on the destination and the provider. They are estimated apart from the subscription.
API and webhook access is part of Enterprise. Channel connections such as WhatsApp and email are available on the published plans.
Count the people who need a seat. Choose 5 users or 10 users. If you need more seats, several teams, or custom integrations, talk to sales.
Choose a Tellerdesk plan or talk to our team about the right setup for your business.